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Before you begin, please download and complete the appropriate permit applications.
Once all required information is prepared for your online application. Complete and save the fillable forms to your computer and scan in all other required forms/documentation. Ensure your credit card information is ready, including the expiry date and CVD (three digits on the back of your card).
All supporting documents must have a file size no larger than 5 MB with a maximum upload of 5 documents per file and a total of no more than 25 MB.
For your permit application to be accepted, your payment must first be received. The system will then prompt you to upload files and input any additional required information. Once your transaction is complete, a receipt will be displayed and a copy will be emailed to you.
Please provide the following contact information:
Please indicate which permit type(s) you will be submitting.
Contact Us
500 Donald Street E. P.O. Box 800 Thunder Bay, ON P7C 5K4
Office Hours: Monday - Friday: 8:30 am - 4:30 pm
Quick Links:Contact DirectoryA-Z Services Report a ProblemWebsite Technical Issue TTY: (807) 622-2225City Infrastructure Dispatch:(807) 625-2195
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